How do I get Broadband?

Here's everything you need to do before you order Telecom Broadband

  1. Confirm that broadband can be connected to your phone number

    2. Broadband is usually available on all Telecom phone numbers. You can check your number here.
    If you are not a Telecom land line customer then you should talk to us about the land line connection charges and monthly land line fees that apply.

  2. Check that your computer can support Telecom Broadband

    3. Most computers are suitable for broadband, but if your computer is more than seven years old it pays to check our computer requirements.

  3. Choose a broadband plan

    4. Our plans allow for different amounts of monthly data use starting from $39.95 per month for Telecom land line and calling customers (an extra $10 more a month for none calling customers).
    View our Telecom Broadband plans.

  4. Choose your modem and preferred set up

    5. Firstly you will need a broadband modem. When you buy a modem you get a self-install kit, which has all the equipment you need and simple step-by-step set-up instructions.
    View our self-install kits.

  5. Understand the cost of Telecom Broadband

    6. These are the costs you'll need to consider when ordering Telecom Broadband:

    One off costs
    • Modem installation is FREE (if you do it yourself) or can be up to $249 (if we provide you with a technician to carry out a full wiring and installation of your broadband and modem)
    • Broadband connection is FREE* (for Connection Only) or can be up to $199 for Connection and Wiring if applicable

    * Free wireless modem offer for selected plans ends 30 September 2010.

    Only available to new Telecom Broadband customers on a 12 month term.

  6. Order now

    7. New broadband customers can double their data allowance for the first 6 months when they sign up to a 12 month term on any home Telecom Broadband Plan or Total Home package before 30 September. Find out more

    If you have completed all the steps above you are ready to order Telecom Broadband.
    Ordering online is easy and safe - any costs will be put on your Telecom bill. Order now